Getting Here
Site Map
Camping
Other Accommodation
Volunteer

 

FAQS

 

TICKETING

Q: If we book tickets in advance, can they be collected on the day?

A: Unfortunately not, all advanced booked tickets must be purchased online, and brought to Welshfest.  However if we are not full, you may buy wristbands on the day but it’s CASH ONLY please.

Q: Can my tickets be refunded if I am unable to attend on the day?

A: Tickets are non-refundable, non-returnable, and non-transferable. If having bought tickets you find you are unable to attend, you can return them to us, and if the festival is sold out, we will attempt to resell your tickets. If we are successful, we will refund your purchase at face value. The non-transferable rule is in place to help us stamp out organised touting.

Under no circumstances are purchased tickets refundable before the event.

Q: Do we still need to order a ticket for our children aged 2 and under even though they’re free of charge?

A: Children aged 2 and under are free of charge and do not need tickets, but
must be ‘wristbanded’ on arrival at the Festival. 

Q:  Can I come without an Adult?

A:  Young Person (13-16) and Child Tickets (3-12) are only available when purchasing an adult ticket.   ALL children & young people must be accompanied by at least 1 responsible adult (18 or over). 

Q: When will the tickets be sent out?

A: Your E-ticket will be sent to you via email as soon as you have registered and paid online.

Q: Will we be able to purchase tickets on the gate?

A:  If there are tickets left, they will be sold at the main box office on site in the main Car Park.

tickets

THE MUSIC

Q: What bands are playing this year?

A: There will be 4 stages at WelshFest 2018.  Please check our Line Up.

lineup

Q: What are the timings and running order?

A: Timings for Welshfest are likely to be as follows (subject to change): The gates to the arena open at 12pm on Friday 27th July, 10am Saturday 28th and 10am Sunday 29th. Music will start on the stages at approximately 12.30pm each day.

The live stages will finish at 11pm on Friday, Saturday and Sunday.   The Bars and other facilities in the main arena will remain open until 2am.   

The campsite will be open from Friday 27th July at 12pm until Monday 30th July at 12pm, and you can arrive and leave on whichever day you choose.

 

Q: Will there be signposts from  main road?

A: Yes, there will be signs from main roads. For full directions and travel details please go to our Getting Here section.

 

Q: Is there parking at the festival and will I need to pay for it?

A: There will be plenty of parking at the festival.  We are waiting on further information from our licensing negotiations, however the charge will be capped at £5 per car.

Q: Will there be security?

A: Yes.  Public safety is the top priority for us and security will be in place 24 hrs over the weekend. We ask for the patience and cooperation with our security of anyone coming to WelshFest.

 

ENJOYING THE FESTIVAL

Q: Is WelshFest for families?

A: Yes, there’s a family area  with lots of activities for the children.  Please look at our information for families.

Families

Q: What Food and drink is available?

A: The food on offer from the festival’s traders is diverse and of the highest quality. There should be something on offer for everyone, and you haven’t experienced the festival without trying some of the delicious cuisine on offer!

Food may be brought into the Campsites ONLY.  No Food is to be brought into the main arena.  This is to reduce bag searching time at the pedestrian access gate into the Main Arena.

No bottles, cans, containers, alcohol or large furniture may be brought into the arena.  Water and non-alcoholic drinks in plastic bottles with unbroken seals up to 500ml are permitted.  

 

PLEASE NOTE IT IS CASH ONLY ON SITE.  

TOKENS MUST BE PURCHASED FOR DRINKS AT THE BARS.

 

Q: Can I bring alcohol into the arena?

A: No sorry. Only plastic 500ml bottles containing water or soft drinks will be allowed into the arena. Absolutely no glass.

 

 

Q: Will there be any covered areas if it rains?

A: There are a number of covered areas – the bars, 2 of the stages, cafe etc etc.

 

Q: Can I bring my dog to WelshFest?

A: Unfortunately dogs are not allowed anywhere on site apart from assistance/guide dogs. This is a condition of our Public Entertainment Licence.

 

Q: Will I be able to re-enter the site if I leave during the day?

A: We hope you won’t want to, and we try to ensure you won’t
need to. However, everyone entering the site will be issued with a wrist band
and they will need to show this if they wish to leave and re-enter the site
at any time.

Q: Will there be seating?

A: The festival is all standing around the music stages.  It is not possible to book seats, or to bring any kind of bulky furniture into the arena.  However, some benches are provided around the Food and Bar Areas.

Q: Can we take our own chairs?

A: We really encourage people not to bring chairs into the arena as it can be a safety problem. However, you MAY bring a rug or shooting-sticks, so you needn’t be on your feet all day. Anything that is deemed too ‘bulky’ will not be allowed into the arena so please consider this before packing (our stewards and security team will ask you to return these items to your cars or campsites).  Some bars and catering areas will have some seating available.

 

Q: Can we bring a wind break or sun tent into the arena?

A: No sorry – they pose risk to yours and other festival goers’ safety. In an emergency we would need to evacuate the arena as quickly and as safely as possible. Clambering over tents, wind breaks etc would hinder a fast exit and therefore put lives at risk.  If you are concerned about protecting yourself or your children from the sun, please make sure you bring plenty of sun cream and hats. 

 

Q: Is there a central meeting point?

A: There is an information point at the Festival which you can use as a meeting point.

 

 

DISABLED FACILITIES

Q: Will there be wheelchair access / disabled facilities?

A: We try to make the festival as accessible as possible to those with special needs. The disabled car park will be the closest car park to the arena, but please note it is still some way (across grass) to the main arena, as dictated by the site. There is a wheelchair viewing platform in the main arena, and there are disabled toilet facilities in the arena and campsite. If you have particular needs, get in touch with us in advance. We’ll do our best to help.

Q: I am disabled and will be camping with my carer on the disabled campsite – do my family and friends have to camp on a different campsite to me?

A: You will be allowed a maximum of 3 people (including your carer) to camp
with you, but you will need to notify the Festival Office when applying for
your free carer ticket. Any extra friends or family will need to camp on one
of the main campsites.

Q: I am disabled and would like to bring my campervan – can I park my campervan in the disabled campsite or do I have to park it in the main campervan field?

A: Unfortunately there is no provision for Campervans in the disabled Campsite. 

CAMPING

Q: Can you camp for just one night?

A: If you are a weekend with camping (or quieter camping) ticket holder you can camp for one night, two or three but the standard weekend camping charge applies. Go to the Camping Section for more information. Camping is only available to full weekend ticket holders. The cost for camping is the same however many nights you stay for.

http://www.welshfest.com/info/camping/

Q: Will I be able to park my car next to my tent?

A: Unfortunately it’s one of our licence conditions that cars must be parked away from the camping areas. 

Q: If I want to bring my campervan, what kind of tickets do I need to purchase?

A: You will need to buy weekend with camping tickets for each person attending, and then a campervan pass in addition to these for your vehicle. Campervan pitches will be 6m x 7.5m and you will need to keep your vehicle and any tents/awnings within this space. If your vehicle’s measurements exceed this pitch size in any way, please DO NOT purchase a Campervan Permit – you will need to email info@welshfest.com with the subject “WelshFest Oversized Campervan”. We will then confirm a price based on the actual vehicle size and reserve the right to disallow vehicles that we think might be inappropriate for the site. If your campervan/awning/tent goes beyond your pitch size, you will be asked to remove your campervan or take down your awning/tent. For more information regarding campervans, please see the Camping section.

http://www.welshfest.com/info/camping/

Q: Can I bring my caravan or trailer tent to WelshFest?

A: Yes, but you will need to purchase a campervan pass in addition to your weekend with camping tickets (as above) and comply with the rules regarding campervan permits and pitch sizes. For more information, please see the Camping Section.

Q: Will there be an electrical hook up for my campervan?

A: No, unless you are in VIP camping and have notified us that you require electric hook up.   These are limited so please await confirmation that hook up is available.

Q: Can I bring a BBQ or camping stove and use it on the campsite?

NO BBQ’S OR CAMP FIRES ARE ALLOWED ANY WHERE ON SITE.

This is a recent decision based on the dryness of the grass.  Sorry for any inconvenience caused.

SMOKING

For health and safety, we have declared WelshFest a Non Smoking site.  Before any smokers panic, there are designated smoking areas at all Bars, campsites and next to the toilet areas.  Please extinguish cigarettes in the sand bins provided and PLEASE  DO NOT extinguish in the dry grass.

 

 

Q: Are dogs allowed onto the campsite?

A: Unfortunately dogs are not allowed anywhere on site apart from assistance/guide dogs. This is a condition of our Public Entertainment Licence.

 

Q: Can camping passes be purchased on arrival?

A: Camping passes will be available to purchase on the gate for WEEKEND TICKET HOLDERS ONLY; provided that we have not sold out. If you would like to camp at WelshFest, you are advised to buy a weekend with camping ticket in advance to avoid disappointment.

Q: What is the latest time I can arrive at the campsite?

A: The gates to the campsite will be open 12pm on Friday 27th July.  No vehicles will be allowed on site after 10pm. Gates will reopen early Saturday morning and the campsite can be accessed throughout the weekend.

OTHER

Q: I’m interested in being a trader at WelshFest

A: Please email: traders@welshfest.com

 

Q: I’m interested in catering at WelshFest

A:  Please email:  catering@welshfest.com

 

Q: I’d like to volunteer to help at WelshFest?

A: Please email: volunteers@welshfest.com